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Shipping & Returns

Shipping Policy - FREE Shipping On Orders Over $100:

At Guerrilla Packs, we believe in our products. We believe in them so much, we want to get them in the hands and on the backs of as many adventure seekers as possible. GP is excited to now offer, FREE Domestic shipping on orders over $100 (lower 48 states only).

Just because GP’s shipping is free doesn't mean it should take a long time. GP ships FedEx SmartPost, due to their high level of reliability. We understand that getting your products quickly is important to you, so we make every effort to process your order as quickly as possible. This is why orders placed before the 2:00pm (pst) deadline, will ship that very same day.

Currently we only ship within the continental US, to the lower 48 states. We are working towards being able to service all customers internationally but at the current moment, we are unfortunately unable to accommodate customers outside of the continental US.

We ship all orders via FedEx SmartPost and you will receive a shipping notification with your tracking number (to the email address you provided at checkout) at the time of your orders shipment.

 

Return Policy - FREE 7 Day Returns:

If you are not 100% satisfied with your purchase, you can return your order to the GP warehouse for a full refund (within 7 days of your orders delivery date). Returns must be unused, in the state you received them, and in the original packaging. We love our products and it’s important to us that you do as well. We feel that in order to offer the best possible online shopping experience, our customers should not have to pay for domestic return shipping (lower 48 states only). So if for whatever reason you're not happy with your GP purchase, (trip got cancelled, doesn’t fit right, or grandma just bought me another pack) just go through our easy self-service return process (via My Account) and one of our friendly staff members will email you a free return label - your domestic shipping costs are prepaid. 

  • Free 7 day return period.
  • Returns over 7 days and before 30 days - Customer must pay return shipping charges.
  • After 30 days - Customer must pay return shipping charges + 15% restocking ree.

* Free return shipping applies only to entire orders being returned. 

Click Here For Step-by-Step Return Procedure.


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