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Guerrilla Packs Frequently Asked Questions


1.   Fit & Adjustment Instructions - Asalto & Voltij

2.   Fit & Adjustment Instructions - Furia

3.   Furia vs Furia 2.0

4.   Asalto vs Asalto 2.0

5.   Asalto Video Description

6.   Voltij Video Description

7.   Fix For Loosening Straps

8.   Furia - Bottom Compartment

9.   Warranty Information

10.  Return Policy

 

 

1.  Fit & Adjustment Instructions - Asalto & Voltij

 

1.     Flip the lower middle back pad up to expose torso adjustment latch.

2.     Loosen adjustment latch.

3.     Loosen both top torso support latches located at the back top of the bag.

4.     Adjust torso support system to the appropriate size (Waist straps should sit directly above hips & weight of the pack should sit on hips and upper back).

5.     Tighten lower torso adjustment latch.

6.     Tighten both top torso support latches at top of the bag.

 

2.  Fit & Adjustment Instructions - Furia

 

1.     Un-velcro the center back strap fully. Loosen adjustment latch.

2.     Adjust torso support system to the appropriate size (Waist straps should sit directly above hips & weight of the pack should sit on hips and upper back).

3.     Attach shoulder support system in the appropriate size location.

4.     Velcro tight the attachment point.

5.     Tighten both top torso support latches at top of the bag.


3.  What's the difference between the Furia & Furia 2.0

The Furia model internal frame travel pack is one of the original packs in the Guerrilla Packs product line.  With thousands of Furia packs sold within the US, this internal frame backpack is proven, tried & true.  We track customer feedback & critiques religiously and we incorporate this feedback into the designs and construction of our new model packs.  As Guerrilla Packs grows and evolves, so do our products.  The Furia model internal frame travel back pack is the original version of the Furia 2.0.  The major changes and revisions to the original Furia model travel pack that have been incorporated into the Furia 2.0 are below.

  • Includes the Tracker Laptop Sleeve Shoulder Bag
  • Lighter weight non-rip nylon coated and polyester based fabrics used internally.
  • Improved inner lining & reinforced top draw string.
  • Diamond non-rip gray fabrics were used in the outside body of the pack, making the pack lighter weight and much more durable.
  • SBS Mega-Duty zippers incorporated into main zipper compartment.
  • Improved zipper ties
  • Shatter proof belt clips & side fasteners.

 

4.  What's the difference between the AsaltoAsalto 2.0

The Asalto model internal frame travel pack is Guerilla Packs original 70L all inclusive aluminum internal frame travel pack.  This model has also sold thousands of units so the feedback & input from hundreds of customers has been used to improve this already amazing travel backpack!  The major changes and revisions to the Asalto model travel pack that have been incorporated into the Asalto 2.0 are below.

  • Includes the Tracker Laptop Sleeve Shoulder Bag
  • Lighter weight non-rip nylon coated and polyester based square reinforced fabrics used internally.
  • Improved inner lining & reinforced top draw string.
  • Diamond non-rip gray fabrics were used in the outside body of the pack, making the pack lighter weight and much more durable.
  • SBS Mega-Duty zippers used on all zippers.
  • Improved zipper ties.
  • Shatter proof belt clips & side fasteners.
  • Heavy duty bottom lined skid plate fabric

 


5.  Asalto Video Description

The Asalto Model is specifically designed for the serious traveler/hiker looking for the ideal balance of functionality, storage space, comfort, and style.

The Asalto Model is for the pros! It has been around the globe a few times and speaks the local language. It was specifically designed for the serious traveler looking for the ideal balance of functionality, storage, comfort, and style. We canvassed serious explorers and listened to their feedback. The result is Asalto.

This pack can be tossed into airplanes, stowed under your train seat, squished into a cab, and crammed into a cargo hold. It always comes out looking great. We understand that the serious traveler doesn’t always know where the next bed lies. The Asalto doubles as pillow when you are waiting for that red-eye to Tokyo.  It is your backrest while waiting in line for the Louvre. Without question, the Asalto will get you from here to nowhere in style.

 

 

6.  Voltij Video Description

The Voltij Model is cream of the crop travel adventure bag.  Designed for the serious traveler/hiker looking for the ideal balance of functionality, detachable storage space, comfort, and style.

The Voltij Model is for the serious traveler! It has been around the globe a few times and speaks the local language. It was specifically designed for the serious traveler looking for the ideal balance of functionality, storage, comfort, and style. The Voltij is the result of 3 years of traverler, customer, and vendor feedback and we're proud to offer this product as our flagship model.

This pack can be tossed into airplanes, stowed under your train seat, squished into a cab, and crammed into a cargo hold. It always comes out looking great. We understand that the serious traveler doesn’t always know where the next bed lies. The Voltij doubles as pillow when you are waiting for that red-eye to Tokyo.  It is your backrest while waiting in line for the Louvre. Without question, the Voltij will get you from here to nowhere in style.

 

 

7.  Fix For Loosening Straps 

If you're experiencing problems with your hip belt straps or shoulder straps loosening during use, there are several solutions to this problem.  

  • Quick Fix:  Apply several sprays of hair spray to the nylon strap where the strap hits the plastic clip.  This will increase the friction at the point of contact, and will keep the strap in it's original positiion. 
  • Long Term Solution:  Apply SeamGrip sealer to the to the nylon strap where the strap hits the plastic clip.  Apply generously and let fully dry before usiing.  Apply to both sides of the strap at the location of point of contact.   Link to purchase SeamGrip Sealer.

 

 

8.  Furia Bottom Compartment 

The Furia & Furia 2.0 model internal frame adventure packs come with one main compartment and a secondary bottom compartment.  As designed, the two compartments are separated by zipper-affixed partition.  The partition is designed to separate the top and bottom compartment and to allow for air-flow and ventilation between the two compartments.  There are two air vent gaps on both sides of the partition.  These gaps are permanent. This partition is not designed to be "water proof" or to function as a wet clothes partition.  The waterproof/wet clothes compartment is located at the very top of the pack.  The swinging top compartment (head compartment) of the bag is designed to be the waterproof/wet clothes compartment.                           

 

 

 

 

9.  Warranty Information

Six Month Limited Warranty

  1. We guarantee that each Guerrilla Packs product (hereinafter to be referred to as the "product") is free from defects in material and workmanship.
  2. This warranty applies only to defects in material and workmanship, it does not apply to normal wear and tear, or to damage caused by :
    • Neglect, Lack of maintenance, accident, abnormal or improper use or bad assembly;
    • Use of an accessory or part neither manufactured nor sold by us;
    • Participating in or preparing for races or other competitive activity;
    • Alteration or removal of parts.
    • Commercial use
    • Improper protection against the elements.
  3. This warranty does not cover incidental or consequential costs or expenses such as storage charges, telephone or rental charges of any type, inconvenience, waste of time or income losses, or other consequential damages.
  4. The customer must provide reasonable access to the product for warranty service by delivering the product for inspection to a dealer authorized to service the purchasers product.  If a purchaser cannot deliver the product to such authorized dealer, the purchaser shall notify the company in writing.   We shall then arrange for the inspection and repair, provided such service is covered under this warranty.  The purchaser shall pay for all related transport expenses and/or any other expenses associated with that service.  Any product or part shipped by the purchaser for inspection or repair must be shipped with transportation charges prepaid.  Taking photographs and emailing them may suffice with Guerrilla Packs approval.
  5. Our obligation under this warranty shall be limited to repairing a defective part, or at our discretion, refunding the purchase price or replacing such part or parts as shall be necessary to remedy any malfunction resulting from defects in material or workmanship as covered by this warranty.   We reserve the right to improve the design of any product without assuming any obligation to modify any product previously manufactured.

 

 

10.  Return Policy

Click To View Full Return policy: All Guerrilla Packs products are quality tested and inspected before delivery. Customers may return unopened and unused products within 7 days of product arrival date. Customer is responsible for shipping and a 15% inspecition & restocking fee is charged which is deducted from your refund upon return acceptance. An RMA number must be issued by GP before any return may be shipped and accepted.  Email sales@guerrillapacks for all return inquires.  No returns (for any reason) are accepted on internationaly shipped orders.

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